I had a lady I was working with, we had to confrence in with Microsoft tech support. During the call she asked why we support MS when they do this to their customers. I unfortunatly had to tell her the truth. No one knows how to use anything other then Windows and MS products, therefore our hands were tied in the matter.
She got pissed off at the guy we were talking with at MS, who then transfered us. I get a dial tone and can talk to my customer anymore. Then I couldn’t get a hold of her either.
Just one more thing that enhances my loathing of Microsoft.