Tech Support Translation Dictionary

Part of the stuff that gets me about me new job is the people who expect everything to be 100%. If it’s not perfect they blaim you, forget about it being partly the fault of the software. Then they throw out a bunch of tersm that really have no meaening to me. Here’s part of it.

I’m a lawyer = I’m too stupid to figure out anything that doesn’t require me to run my mouth.

I’m in IT = They gave me the admin password for the workgroup.

I’m a Doctor = I’m okay cutting open flesh but require a little nood-nick thing like cracking open a case and I’m lost.


I really dislike these kind of calls. And I dislike these kind of customers.